What is sourdough?

Sourdough is a type of bread made from a naturally fermented dough. It's known for its unique tangy flavor and chewy texture, achieved through a fermentation process that relies on naturally occurring wild yeast and lactic acid bacteria.

What makes your sourdough special?

Our sourdough is made using traditional methods and is naturally fermented for over 16 hours, allowing for complex flavors to develop. We do not use any commercial yeast in our products, resulting in a more flavorful and easily digestible bread. Our sourdough is not organic but it is vegan.

How can I place an order?

Placing an order is easy! Simply browse our selection of sourdough bread and focaccia, select your desired items, and proceed to checkout. You can choose between pickup or local delivery options.

When can I pick up my order?

Pickup is available on Saturdays 11:00am-12:00pm PT. Our pickup location is in front of 2201 Wilshire Blvd, Santa Monica, CA.

Do you offer delivery?

Yes, we offer local delivery to the 90401 to 90405 zip code areas. Deliveries are made on Saturday from 12:30pm-2:00pm PT. There is a flat delivery charge of $2 for the entire order. If you’re outside of our delivery zone, please email petitchatbread@gmail.com and we will try to coordinate delivery with you.

How do I know my order is ready for pickup or delivery?

Once your order is confirmed, you will receive a notification via email with pickup or delivery details. Please ensure you provide accurate contact information during checkout.

Are your products made in a certified kitchen?

Yes, we operate with a Santa Monica business license and an LA health permit, ensuring that our bakery meets all necessary health and safety regulations for selling baked goods.

Can I request a custom order?

Unfortunately, we are unable to accommodate custom orders at this time. However, we do offer a variety of bread and sweets options to choose from. In the future, we will be expanding our menu with additional sourdough breads.

How should I store my sourdough bread?

To maintain freshness, we recommend storing your sourdough bread in a paper bag at room temperature. Avoid storing it in plastic, as this can cause the crust to become soggy. Sourdough bread can also be frozen for longer storage.

What is your customer satisfaction policy?

Your satisfaction is our top priority. If for any reason you're unhappy with your order, please don't hesitate to reach out to us at petitchatbread@gmail.com. We understand that sourdough baking is a delicate process influenced by various factors such as temperature, humidity, and equipment.

If your bread doesn't turn out as expected, we'll happily offer a replacement or refund to ensure you're fully satisfied with your purchase. Your feedback helps us improve, so please don't hesitate to contact us with any concerns or questions.